Responsible Gaming

1. Our principles

Play only if you are 18 or older

Treat every deposit as money spent on entertainment

Never play to pay debts or solve money problems

Keep gaming money separate from household money

Stop when it stops being fun

2. Practical ways to stay in control

Budget: choose a weekly amount you can afford to lose and do not top up once it is gone.

Time: set a phone alarm for the end of each session, and avoid playing late at night or when tired.

Wins: withdraw part of any win straight away instead of playing it all back.

Bonuses: read the terms; never deposit more just to unlock an offer.

3. Warning signs

Gaming may be becoming a problem if you notice any of these:

Chasing losses or depositing more to win money back

Spending more time or money than you planned, again and again

Borrowing money, selling things or hiding play from family

Feeling anxious, irritable or low when not playing

Missing work, studies, prayers or family time because of gaming

4. Taking a break or stopping

If you want to pause, contact M999 support inside the app and ask about limiting or closing your account. You can also uninstall the app, remove saved wallet numbers and ask a trusted person to help you stay accountable.

6. For parents and families

M999 is for adults only. Keep phones with wallet access protected by a PIN, do not share MPINs with children, and talk openly with family members if you notice signs of problem gaming.